payment policy

Effective Date: January 9, 2025

At ArtBytee, we strive to make your shopping experience as smooth and secure as possible. Our Payment Policy outlines the accepted methods of payment, the steps to complete your transaction, and additional details about payment security.

1. Accepted Payment Methods

We offer several secure payment options to make purchasing on ArtBytee convenient for you. Currently, we accept the following methods of payment:

    • Credit and Debit Cards:
      • Visa
      • MasterCard
      • American Express
      • Discover
    • Digital Wallets:
      • PayPal
      • Apple Pay
      • Google Pay
    • Other Payment Options:
      • Additional payment methods may be available at checkout, based on your location.

2. Payment Authorization and Security

    • Payment Authorization: When you place an order, we will authorize your payment method to ensure that it is valid and has sufficient funds to complete the purchase. Payment authorization does not mean that the payment has been processed, and we may reserve the right to cancel the transaction if there are any issues with your payment.

    • Secure Transactions: We take the security of your payment information very seriously. All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your sensitive data during transmission. Additionally, we comply with PCI-DSS standards to ensure that all payment information is handled securely.

    • Fraud Prevention: To protect against fraudulent transactions, we may perform security checks and review any unusual or suspicious activity related to payments. If we suspect fraudulent activity, we reserve the right to cancel or decline any order.

3. Payment Processing

    • Order Confirmation: After you have successfully placed your order, we will send you an Order Confirmation email. Please ensure all details, including payment information, are correct in the confirmation.

    • Payment Processing: Payments are typically processed immediately after you confirm your order. In rare cases, processing may take longer, especially if we need to verify payment details or detect potential fraud.

    • Payment Declines: If your payment is declined, you will receive a notification from us. Please verify that your payment details are correct or try a different payment method. If the issue persists, we recommend contacting your payment provider for assistance.

4. Sales Tax

    • Sales Tax: Sales tax will be applied to your order based on your shipping address. The tax rate will vary depending on your state or country. The exact amount of sales tax will be shown at checkout before you complete your order.

    • International Orders: For international customers, taxes and duties may be applied by the customs authorities of your country. These charges are not included in the price displayed on our website and are the responsibility of the buyer.

5. Billing Information

    • Billing Address: When making a payment, you are required to provide a valid billing address that matches the one on file with your credit card or payment provider. This ensures that your payment is successfully processed.

    • Currency: All transactions on ArtBytee are processed in U.S. Dollars (USD). If you are purchasing from outside the U.S., your bank or payment provider may convert the amount to your local currency. Be aware that conversion fees may apply.

6. Refunds and Order Cancellations

    • Refund Process: Refunds will be issued according to our Refund and Returns Policy. If your order is canceled or returned, the refund will be processed to the original payment method used.

    • Order Cancellations: Orders can only be canceled within a short window after placing them. Once an order is confirmed and processed, it may be too late to make changes. Please contact us immediately at info@artbytee.com or by phone at (260) 623-6561 if you wish to cancel an order.

    • Partial Refunds: In the case of partial refunds (e.g., returned or canceled items), the amount will be credited back to your original payment method, excluding shipping charges unless otherwise specified.

7. Promotional and Discount Codes

    • Discount Codes: If you have a discount or promo code, you must enter it at checkout to apply the discount to your order. Each code may have specific terms and conditions, including expiration dates or exclusions. Only one promo code may be used per order.

    • Invalid Codes: If you apply an invalid or expired promo code, your order total will reflect the original price, and no discount will be applied.

8. Payment Issues

If you encounter any issues with payment processing, including declined payments or technical issues, please:

    • Check Your Payment Details: Ensure your credit card details, billing address, and contact information are accurate.
    • Contact Your Bank or Payment Provider: Sometimes, payment issues arise due to restrictions or limits set by your bank or card issuer.
    • Contact Us: If the issue persists, reach out to our customer service team at info@artbytee.com for further assistance. We will work with you to resolve the issue as quickly as possible.

9. Contact Us

If you have any questions about our payment policy, please feel free to reach out to us:

Thank you for choosing ArtBytee! We appreciate your trust in us for your men’s footwear needs. Our goal is to provide you with a secure, seamless, and enjoyable shopping experience.