Return Eligibility

1. Time Frame:

   • You may return items within 30 days of the purchase date for a full refund or exchange.

2. Condition:

   • Items must be unused, in their original packaging, and with all tags attached. If the item is worn or damaged, it may not be eligible for return.

3. Exclusions:

   • Certain items may be non-returnable, including personalized products, gift cards, and clearance items. Please check the product description for details.

How to Initiate a Return

1. Contact Us:

   • To start a return, please contact our customer service team at [your-email@example.com] or
     +000 000 000
     . Include your order number and the reason for the return.

2. Return Instructions:

   • Once your return request is approved, we will provide you with a return shipping label and instructions on how to send your item back.

Refund Process

1. Processing Time:

   • Refunds will be processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method.

2. Shipping Costs:

   • Original shipping costs are non-refundable. If you receive a defective or incorrect item, we will cover the return shipping cost.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and specify your desired exchange in your return request.

Damaged or Incorrect Items

If you receive an item that is damaged or not what you ordered, please contact us within 48 hours of receiving your order. We will arrange for a replacement or refund at no additional cost to you.