Sales Policy

  • Effective Date: January 9, 2025

    At ArtBytee, we aim to provide our customers with an exceptional shopping experience, offering high-quality men’s footwear at competitive prices. Below is a summary of our Sales Policy to ensure transparency and clarify the terms under which we sell our products.

    1. Product Availability

    While we strive to maintain accurate stock information, availability of items is subject to change. In the event that a product is out of stock after your order is placed, we will notify you promptly via email and offer you the following options:

    • A backorder option, where the product will be shipped as soon as it becomes available.
    • A full refund for the unavailable product.
    • A substitute product if you are open to similar styles.

    2. Pricing and Payment

    • Prices: All prices listed on our website are in US Dollars (USD). Prices are subject to change without notice, but once you complete a purchase, the price at checkout is final.
    • Payment Methods: We accept various payment methods, including but not limited to:
      • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
      • PayPal
      • Apple Pay
      • Google Pay
    • Taxes: Sales tax will be calculated at checkout based on the shipping address. The applicable tax rate depends on the state or country where the items are being shipped.

    3. Order Processing

    • Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please review the details to ensure all information is correct.
    • Processing Time: Orders are processed within 1–2 business days. Processing time does not include weekends or holidays.

    If we need additional verification for your payment, this may delay the processing time. You will be contacted if any additional steps are required.

    4. Shipping and Delivery

    • Shipping Methods: We offer various shipping options, including standard, expedited, and overnight shipping, depending on your location.

    • Shipping Timeframes: Delivery times vary depending on the shipping method selected and your location. Estimated delivery times are as follows:

      • Standard Shipping: 5-7 business days.
      • Expedited Shipping: 2-3 business days.
      • Overnight Shipping: 1 business day.

    • Shipping Costs: Shipping costs are calculated at checkout based on the weight of the items and the delivery address. Free standard shipping may be available for orders over a certain amount—please check the website for current promotions.

    • International Shipping: We offer international shipping to selected countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

    5. Order Cancellations

    Once an order is confirmed, we process it as quickly as possible to ensure prompt shipment. If you wish to cancel an order, you must contact us within 1 hour of placing your order. We may not be able to cancel or modify your order after it has been processed.

    If your order has already been shipped, you may return it in accordance with our Returns Policy.

    6. Discount Codes and Promotions

    • Promo Codes: Promotional codes may be offered periodically. These codes can provide discounts on certain items or orders. To apply a promo code, enter the code at checkout before completing your purchase.

    • Limitations: Discounts and promo codes are subject to terms and conditions. They may have expiration dates, be limited to specific items, and be limited to one use per customer unless stated otherwise.

    • Sales and Special Offers: Sales, special offers, and promotions are subject to availability. We reserve the right to cancel any promotion at any time.

    7. Order Issues

    If you experience any issues with your order, such as receiving the wrong items or damaged products, please contact us immediately at info@artbytee.com or call our customer service hotline at (260) 623-6561. We will resolve the issue promptly by offering a replacement, refund, or store credit.

    8. Warranty and Guarantees

    • Product Warranty: ArtBytee offers a limited warranty on all products, which covers manufacturing defects for a period of 30 days from the date of purchase. If you receive a product that is defective, please contact us to arrange for a replacement or refund.

    • Satisfaction Guarantee: We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please refer to our Returns Policy for further assistance.

    9. Limitations of Liability

    While we strive to provide accurate product information, ArtBytee is not liable for any errors or omissions related to product descriptions, images, prices, or availability. Additionally, we are not responsible for any damages arising from the use of our products.

    10. Contact Us

    If you have any questions or concerns about our sales policy, please feel free to reach out to us:

    Thank you for choosing ArtBytee! We appreciate your business and are committed to offering high-quality men’s footwear with excellent customer service.